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The scientific methods behind successful customer training
What You’ll Learn:
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Discover four proven learning techniques: retrieval practice, prediction, spacing, and feedback that actually help people remember things.
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Learn how to structure your training so that your audience doesn’t just nod along but actually retains what you teach.
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Apply these science-backed strategies to make your training sessions more engaging and effective
Hands-On Activities:
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Try out each technique in a series of group activities that bring learning to life.
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Work with your own training materials to refine your approach.
Skills You’ll Build
Best For
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